Responsible Gaming

Introduction

At Personitas, we believe that gambling should be enjoyed as a form of entertainment only. Betting should never be considered a way to earn money or solve financial problems. It is important to understand that the odds are always in favour of the operator, and you should only gamble with money you can afford to lose.

We are committed to promoting safe and responsible gambling practices. If you have concerns about your gambling habits, please seek help from the organisations listed below.

Age Verification

All users must be at least 18 years of age or the legal gambling age in your jurisdiction to use our website and place bets. We take age verification seriously and conduct checks to ensure compliance with UK gambling regulations.

If you are under 18, please do not attempt to create an account or gamble on our site. Gambling is not suitable for minors.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses by gambling more to recover money you have lost
• Gambling with money intended for essential expenses such as rent, bills, or food
• Hiding your gambling activities from family members or friends
• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Becoming irritable or anxious when attempting to reduce or stop gambling
• Using gambling as a way to escape problems or negative emotions
• Borrowing money or accumulating debt to fund gambling
• Neglecting work, school, or family responsibilities due to gambling
• Lying about the time or money spent gambling
• Experiencing sleep problems or physical health issues related to stress from gambling

If you recognise any of these signs in yourself or someone you know, it is important to seek help immediately.

Self-Help Tools

Most reputable betting sites offer tools to help you manage your gambling responsibly. These include:

• Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a specified timeframe
• Betting Limits: Restrict the maximum stake you can place on individual bets
• Reality Checks: Receive periodic reminders of how long you have been gambling and how much you have spent
• Time-Out: Take a break from gambling for a set period without closing your account
• Self-Exclusion: Temporarily or permanently close your account if you feel you need to stop gambling

We encourage you to use these tools to maintain control of your gambling activities. Contact our customer support team if you need assistance setting limits on your account.

Support Organisations

If you are struggling with gambling, help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gambling
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – The National Self-Exclusion Scheme for problem gamblers in Great Britain
  Website: www.gamstop.co.uk
  Self-exclude from all licensed online gambling operators across the UK
• National Problem Gambling Clinic – NHS-funded specialist treatment service
  Website: www.cnwl.nhs.uk

International Support

• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Need Help?

If you believe you have a problem with gambling, please do not hesitate to seek help. Reaching out is a sign of strength, not weakness. Support is available at any time, and trained professionals are ready to assist you confidentially and without judgement.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk today.

Remember: gambling should be fun. If it stops being fun, it's time to seek help.